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INdiGo has blamed “an accrual of several in operation(p) challenges” for o'er 300 of its flights getting cancelled and many delayed o'er the yesteryear two days. In an internal email to employees, seen by HT, Indigo CEO Pieter Elbers listed “minor technology glitches, schedule changes, adverse weather conditions, heightened congestion in the aviation ecosystem, and the implementation of the newly released FDTL norms”.Implementation of the new Flight Duty Time Limit (FDTL) The implementation of new Flight Duty Time Limit (FDTL) norms for pilots from November 1 hit many flights, resulting in dozens of cancellations, despite airlines having enough time to plan for a change originally expected to kick in on June 1, 2024.“These past few days have been difficult for many of our IndiGo customers and colleagues. We serve close to 380,000 customers a day and want each of them to have a good experience. We could not live up to that promise these past days and we have publicly apologized for that,” Pieter Elbers wrote in the email.Over 300 IndiGo flights were cancelled on Thursday as chaos continued at major airports across India, with the country's dominant carrier struggling to adapt to stringent new crew rostering rules. On Wednesday, IndiGo cancelled at least 150 flights and announced that it had initiated “calibrated adjustments” to its schedules for the next 48 hours.

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Over 300 flights IndiGo cancelled, CEO blames ‘accumulation’ of issues in internal email

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