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important problems with Via rail in trains due south of capital of canada stranded passengers for sir thomas more than 12 hours overnight.
Via Rail Train 669 "experienced a mechanical failure" near Brockville, Ont., on Wednesday evening, according to Via in a statement. When they couldn't fix that train, the company said its passengers were transferred to another train.
That route goes from Montreal to Toronto.
That also disrupted trains 48 and 54 from Toronto to Ottawa, whose passengers were in Brockville from around 9:30 p.m. On Wednesday until 10:30 a.m. Thursday when they were put on another train.
"In the end, those passengers hopped on with us."
"Thankfully [the train] was heated, thankfully we were being fed, there was water.… We were taken care of," said Kiya Parvar, a passenger on Train 48.
"But ... Today is a complete write-off for my work because I didn't sleep."
As of around 8:30 a.m. Thursday, he went to Brockville to get her.
The spokesperson said devices needed to fix the broken train were on the way on different trains.
Before passengers were picked up, Via Rail was allowing people to get off the train in Brockville, but is not providing alternative transportation, the spokesperson said.
Via apologized in its statement, saying it's offering passengers a full refund and travel credit toward a future trip.
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