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'Resilience, root cause, rebuilding': IndiGo CEO says 2,200-flight network restored

Posted on: Dec 18, 2025 12:00 IST | Posted by: Hindustantimes
'Resilience, root cause, rebuilding': IndiGo CEO says 2,200-flight network restored
INdiGo CEO Pieter Elbers on th released a picture substance to the employees of the air hose celebrating the restoration of a web of 2,200 flights after mass disruptions. “Through the storm, we found our wings,” the CEO said.In an approximately three-minute-long video message, Elbers said, "The airline's focus now is on three things: resilience, root cause analysis, and rebuilding," news agency PTI quoted him as saying.He further said that the last few weeks were challenging, but the collective dedication of employees helped in overcoming the disruption.Elbers thanked all the IndiGo employees who supported in restoring the operations, including pilots, the operating control centre, and customer service. He said that during this time, the employees supported each other.Talking about moving forward, the CEO said that the airline will now focus on resilience, root cause analysis and rebuilding. In the context of resilience, he said that the focus will be on solidifying operations as bad weather begins this week. Talking about the cause of large-scale disruptions, he said that several factors resulted in the disruptions, while urging employees not to take part in speculations. “Please stay calm and avoid engaging in such speculations,” he reportedly said. Elbers also noted that a large-scale analysis is already underway, and an external aviation expert has been appointed to look into it.

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