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IN a john major ease for send travellers in bharat, the authorities has directed all airlines to make sure that at least 60 per cent of seats on every flight are provided free of charge to ensure fair access, the ministry of civil aviation said in a press release.Apart from this, the government has issued several other directives for airlines to “strengthen passenger convenience, transparency and uniformity of practices”, as per the official release.New directives for airlinesMinimum 60% of seats on any flight to be provided without extra charge to ensure fair access.Passengers booked under the same PNR should be seated together, preferably in adjacent seats.Transport of sports equipment and musical instruments should be handled in a clear and passenger-friendly manner, subject to safety and operational rules. Airlines must also publish clear policies for carrying pets.Strict compliance with passenger rights, especially in cases of delays, cancellations and denied boarding.Passenger rights to be clearly displayed on airline websites, mobile apps, booking platforms and at airport counters.Clear information on passenger entitlements to be shared in regional languages to improve access and awareness.

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Big relief for Indian flyers, govt mandates 60% seats in flights to be free

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